LinkedIn Top Voice AI | Head, Generative AI | Thought Leader | Speaker | Master Data Scientist | MBA | Australia's National AI Think Tank Member

I head the AI Platforms team at Zurich Insurance, leading the adoption of Generative AI and Agentic AI across Australia and New Zealand. My expertise lies in building enterprise AI platforms, developing scalable frameworks, and applying AI to solve complex challenges in financial services and insurance.

Over the past decade, I’ve been deeply involved in advancing AI — from building early machine learning models and analytics solutions to designing next-generation AI platforms and driving the adoption of GenAI and Agentic AI. My focus has been on transforming innovation into measurable business value while enabling teams to deliver outcomes at scale.

Recognised as a thought leader in AI and Agentic AI, I am passionate about how these technologies reshape underwriting, claims, and customer experience. I also champion ethical and responsible AI, ensuring innovation is balanced with trust, and actively advocate for greater diversity and opportunities for women in AI. I write articles intended to provide a foundation for those interested in AI.

It covers a wide range of topics including AI techniques, expert systems and how they can be used, market forecasts on artificial intelligence, applications of artificial intelligence in the workplace , history of artificial intelligence, and the future of AI.

These articles are extremely well-researched, intelligently organised and easy to read.

Don’t miss these articles if you want deep insights about AI and applications of AI in the real world.

Refer to below sites to know more about my contributions. 💠 YouTube Channel - https://www.youtube.com/c/ArunaPattam 💠 Website - https://www.arunapattam.com Should you wish to get in contact, please do so through LinkedIn.